How we keep CitiQuest honest and worth playing. Last updated June 2026.
CitiQuest works because people go out and actually do things. That only stays good if everyone plays honestly and treats each other decently. These guidelines exist to protect that.
If something feels like it defeats the spirit of a quest — even if it's not explicitly listed below — it probably does. Use your judgment.
Creating secondary accounts to farm XP, reset bans, or inflate leaderboard positions is not allowed. Both accounts will be permanently banned.
Playing CitiQuest as a legitimate group is fine — just use one account per person.
If you see a submission, review, or behaviour that breaks these guidelines:
• In-app — use the report button on any submission or profile.
• By email — privacy@citiquest.app with a description and, if possible, a screenshot.
We review every report. Serious violations (fake proof, explicit content, harassment) are acted on within 24 hours. Everything else within 5 business days.
If you think a moderation decision was wrong, email privacy@citiquest.app with "Appeal" in the subject line and explain your case. We'll give it a fresh look within 5 business days.
We don't reverse decisions made in line with these guidelines just because you disagree with them. But genuine mistakes do happen and we're willing to fix them.
We'll update this page and post a notice in the app when the guidelines change meaningfully. The date below shows when they were last revised.